Privacy Policy
Effective Date: October 22, 2026
I Grow Clinic is operated by MD Remedy, Inc. (“I Grow Clinic,” “we,” “us”). We provide pediatric growth evaluation and treatment in person in Fullerton, California, and by telehealth to patients located in California, Texas, Washington, Florida, and New York. This Privacy Policy explains how we collect, use, store, and share information through igrowclinic.com and related services.
1. Protected Health Information and HIPAA
As a healthcare provider, we are a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information (PHI), such as medical history, growth measurements, bone age radiographs, lab results, prescriptions, and visit records, is handled in accordance with HIPAA and applicable state law. How we use and disclose PHI, and your rights regarding it, are described in our Notice of Privacy Practices, available upon request by contacting us using the information below.
2. Information We Collect
Information you provide
- Contact and inquiry forms: parent or guardian name, phone number, email address, state of residence, child’s age, and the reason for your inquiry.
- Patient registration and intake: when you register as a patient, you are directed to IntakeQ, a HIPAA compliant patient intake and practice management platform. Information entered there (including patient demographics, medical history, consent forms, and uploaded documents) is stored securely by IntakeQ under a Business Associate Agreement with us.
- Communications: information you share with us by phone, email, text message, or during visits.
Information collected automatically
Device and usage information such as IP address, browser type, pages visited, and referring website, collected through cookies and similar technologies.
3. How We Use Information
We use information to respond to inquiries, schedule and provide care, confirm that patients are located in a state where our providers are licensed, communicate about appointments and treatment, process payments, comply with legal obligations, and improve our website and services.
4. Cookies, Analytics, and Advertising
Our website uses Google Tag Manager, Google Analytics, Google Ads, and the Meta Pixel to understand website traffic and measure the performance of our advertising. These tools may collect device and browsing information on our public web pages. We do not place advertising or analytics tracking on our patient intake forms or patient portal, and we do not share protected health information with advertising platforms. You can limit cookies through your browser settings, opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout, and manage Meta ad preferences in your Facebook or Instagram settings.
5. How We Share Information
We do not sell personal information or protected health information. We share information only as needed to operate our practice, including with:
- Service providers that support our operations (for example, patient intake and scheduling, payment processing, email, and lead management), under appropriate confidentiality obligations and, where required, Business Associate Agreements.
- Licensed pharmacies, imaging centers, and laboratories involved in your child’s care.
- Others as required by law or as permitted under HIPAA.
6. Text Messages
If you provide your mobile number, you may receive text messages about appointments, reminders, and clinic updates. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time. We do not sell, rent, or share mobile numbers or text messaging consent with third parties for their marketing purposes.
7. Data Security and Retention
We use administrative, technical, and physical safeguards to protect information, including encrypted connections (HTTPS) and access controls. Medical records are retained as required by applicable state and federal law. Other information is retained only as long as needed for the purposes described above.
8. Children's Information
Our patients are children ages 6 to 16. Information about a child is provided by and collected with the consent of a parent or legal guardian. Our website is not directed to children, and we do not knowingly collect information directly from children online.
9. Your Privacy Rights
Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. California residents have rights under the California Consumer Privacy Act and the Confidentiality of Medical Information Act. Rights regarding protected health information are described in our Notice of Privacy Practices. To make a request, contact us using the information below. We will verify your identity before responding.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised.
11. Contact Us
I Grow Clinic
680 Langsdorf Dr, Ste 110, Fullerton, CA 92831
Email: info@igrowclinic.com
Phone: 909-333-7153
